Who's got all the DMs? Respond.io! This Malaysian startup just raised a $7M Series A to be the all-in-one messaging platform between businesses and customers. They bring messages from chat apps, emails and web platforms into one dashboard.

• Founded in 2017, their 10,000+ customers across 86+ countries, including Abenson, Klook, Decathlon, Toyota and ShareChat.
• Their dashboard processes an eye-popping 140M messages a month.

Investor check. Headline Asia led the round. AltaIR Capital, Smart Partnership Capital, Sterling Oak Group and Calendula Ventures also joined in.

• They've grown revenue 25x since their last round in 2020.

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😮 Your new favorite messaging app?

Forget having to open multiple sites, accounts and apps. It's a pain, and tons of messages slip through the cracks. Just send and receive any messages from Respond.io!

• Connect your company's Viber, FB Messenger, LINE, ZenDesk, Twitter, WeChat, your e-commerce site, chatbot, SMS, Gmail and more!

It's a data mine! Have all communication from the entire customer lifecycle in one place.

• Click on a customer, and you'll see all the communication they've had with you from every platform in just one chat window — instead of being siloed across different accounts.

Not just customer support! Send out sales messages, offer customer support and release promotions/announcements from here too.

Automation nation. No more wasting time on repetitive work! Set automations and create workflows — even based on internal pipelines and external actions.

• Instantly route chats to certain support executives based on certain rules, send scheduled marketing campaigns and more!

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⚡️ What's next?

The new $$$ is to expand to the Middle East, Europe and Latin America. They'll also keep building their suite of integrations, especially to attract large enterprises.